The Wait We Carry
by Bob Schwartz
IAVA has been at the forefront of modern veterans advocacy—something desperately needed in the face of modern veterans benefit challenges (that is, much talk, little action).
The latest of these advocacy tools is dazzlingly innovative and personalizing. Here is the IAVA introduction:
This is the true face of the backlog. Introducing: The Wait We Carry.
By now, you’ve seen the big numbers behind the VA disability benefits backlog — over 565,000 vets waiting too long to get their claims resolved. But it’s not enough to talk about the numbers. We wondered: what are those vets going through? How is their wait for benefits affecting them and their families?
We asked vets to tell us about their experiences while waiting for their benefits. Their stories blew me away. I knew immediately that I wanted to do something that would give a voice to their struggle. Harnessing the power of technology, we have created a state-of-the-art data visualization tool to bring those stories to the world. It’s called The Wait We Carry.
The Wait We Carry is an interactive way for anybody to engage with the folks waiting for their benefits through their stories. There are several different search options so you can find a specific story, or you can simply take your time browsing through all of the stories. It drives our point home that there isn’t just one backlog experience. The weight of the wait is different for everybody.
The power of this tool is that it holds everybody accountable for the unacceptably long wait times. That’s why it’s crucial that this thing goes viral.
I’ve been working on this for months, and I am certain that The Wait We Carry is powerful enough to end the VA backlog for good. Make sure you check it out today — thewaitwecarry.org
OIF Veteran, US Army 2004-2007
Product Strategy Associate
Iraq and Afghanistan Veterans of America (IAVA)